Help with mergers and acquisitions are Agility HR Group’s specialty
The financial downturn created new opportunities for one Jacksonville company. On Call Staffing Inc. experienced a 130.85 percent average annual revenue increase over the past three years. It has also earned special recognition as the No. 5 company out of 10 honored for top dollar-volume growth.
On Call Staffing provides a specialized service. Its team of six full-time employees steps in to perform payroll, benefits, compliance and other functions for employees of a company that has been acquired by or merged with another. On Call does this work for the assuming company so it can focus elsewhere during the transition.
“It gives the company time to worry about operational and other issues,” said President Michael Rolewicz. On Call Staffing has provided its services in about 15 states over the past two years.
“We may not even get noticed until Thursday, and Friday and Saturday we’re there enrolling the employees,” he said. “We usually turn the first payroll 10 days later.”
Most of On Call Staffing’s growth is due to leverages of relationships that the company built in 2001 and 2002, Rolewicz said. A lot of the growth in 2007 and 2008 was generated by just one such client.
“We’re extremely good at what we do,” Rolewicz said. “Our mantra that has served us the last 15 years is ‘Giving our clients one less thing to worry about.’ ”
On Call Staffing also provides recruiting and staffing services. As the economy stabilizes, it is shifting back to more of that work, Rolewicz said. Two vendors, WorkLife Financial and J.P. Perry Insurance, are instrumental in On Call’s success.
Jonathan Levitt, senior vice president of human resources at West America Bank in California, said his company used On Call when it acquired a bank in 2009.
“When I had a question, I would call and get an answer right away. He was really delightful to work with, and that’s probably why his company is doing so well: great customer service,” Levitt said.
Mike Thompson, senior vice president of human resources at Pacific Western Bancorp in California, has been involved in about 35 acquisitions. He worked with On Call after one in 2008.
“Mike stepped up, never missed a payroll, never had a problem and did everything we asked. He’s just a great guy,” Thompson said. “I’ve referred him to a couple other HR directors for banks and got excellent feedback. The next acquisition I do, Mike is the first call I will make.